Web portal
Benefits
Open web portal
Open web portal is the second key module which makes up our digital ticketing platform. As a user-friendly ticket purchasing platform it offers an intuitive and complete experience for families, first-time users and subscribers.
The web portal module accompanies the mobile ticketing module and is connected to the same Open ABT platform to help bring together all sales channels and enable optimal customer service.
All types of fares can be purchased through our Open e-Shop platform: flat, zone, origin destination, pay as you go etc.
We offer a tailored version of Open web portal specifically for school transportation to help simplify processes with an option to easily scan required supporting documents.
Through Open web portal one user can centrally manage several accounts to cater for the whole family, including those that require supporting documents.
Open web portal is powered by the Open ABT platform which gives access in real-time to customer accounts to easily manage fares and supporting documents. It also gives access to powerful data, analytics and in-depth reporting which provides an overview of the network activity and allows transport authorities to adapt their strategy.
Primary benefits of Open web portal
- Provides an intuitive web experience for families, first-time users and subscribers to purchase and organise their tickets.
- Simplifies the distribution of all types of tickets to all users and provides the network with real-time operating data.
- Above all, it generates major productivity gains for transit network operators, reducing pressure on sales offices.
- Online scan and validation of documents needed to access reduced fares.
- Improved online customer service processes.
- Easily integrates into operator websites and existing ticketing and management systems to ensure data consistency and online smart card reload.
Specific school transit version features
- User friendly pre-defined fare registration funnel based on an operator's existing processes.
- Creation of a personal school registration folder for each individual.
- Pre-filled templates for registration renewal.
- Family templates to allows parents to access and manage multiple registration folders.
Additional generic features
- Large choice of payment options (direct debit, automatic renewal, concessions) and fares available (tickets, smartcard or smartphone).
- Consolidated back office between transit and school network with single account to manage all transactions & processes.
All these features add up to make our web portal both innovative and efficient, suitable for small and large agencies.
Like our app, it is white labelled and can be fully customised to your brand.
Our local teams based across Europe, USA, UK and Australia will be happy to answer your questions.
